Returns Information

 

Overall Return Guidelines
 

These is Naeem Electronics Overall Return Guidelines applicable only to products purchased by you directly from the Naeem Electronics website. All returns must meet the overall guidelines in order for the individual return policy to apply.

  • Any return for a refund may be subject to a restocking fee of 15% to 25% at Naeem Electronics sole discretion.
  • All products that are new with the retail packaging never opened can be returned to Naeem Electronics within 05 days regardless of the individual return policy. Return shipping will not be covered by Naeem Electronics.
  • Products that are received by Naeem Electronics in any of the following conditions are not eligible for return and may be sent back to you at your cost and expense:
    • Any product not purchased from Naeem Electronics
    • Any product that does not exhibit the described reason for the return.
    • Any product with missing, damaged, altered or otherwise unreadable serial number label, manufacturer model or part number label, and/or warranty label.
    • Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product
    • Any product from which the UPC code has been removed from its packaging
    • Any product that exhibits physical damage
    • Any product for which you have submitted a mail-in rebate
    • Any product which appears tampered, customized, or altered in any way
       

Return Policy Table Of Contents
 

Standard Return Policy
05/1 Return Policy
Replacement Only Return Policy
Manufacturer Only Return Policy
Consumable Product Return Policy
Services and Extended Warranties Return Policy

 

Standard Return Policy
 

  • Return for refund within: 05 days
  • Return for replacement within: 05 days

This is our Standard Return Policy. Items covered by this policy (those products for which Naeem Electronics states "This item may be returned for a replacement or refund within 05 days only") must be returned to Naeem Electronics within 05 days of the invoice date for this policy to apply.
 

05/1 Return Policy
 

  • Return for refund within: 05 days
  • Return for replacement within: 1 year
     

This is our 45/1 Return Policy. Items covered by this policy (those products for which Naeem Electronics states "This item may be returned for refund within 05 days or a replacement 1 year") must be returned to Naeem Electronics within 05 days of the invoice date for a refund or within 1 year of the invoice date for a replacement for this policy to apply.

 

Replacement Only Return Policy
 

  • Return for refund within: non-refundable
  • Return for replacement within: 05 days


This is our Replacement Only Return Policy. Items covered by this policy (those products for which Naeem Electronics states "This item may be returned for a replacement within 05 days only") must be returned to Naeem Electronics within 05 days of the invoice date for this policy to apply. Products covered by this return policy may only be returned for a replacement of the same item. If the original item is no longer available, a Gift Card in the amount of the price originally paid will be issued. Products subject to this policy cannot be returned for a refund.

 

Manufacturer Only Return Policy
 

  • Return for refund within: non-refundable
  • Return for replacement within: non-replaceable


This is our Manufacturer Only Return Policy. Items covered by this policy (those products for which Naeem Electronics states "This item cannot be returned for a replacement or refund") cannot be returned to Naeem Electronics. These products are covered by a Manufacturer Warranty which can be obtained by contacting the respective manufacturer for assistance after purchase.

 

Consumable Product Return Policy|
 

  • Return for refund within: non-refundable
  • Return for replacement within: non-replaceable


This is our Consumable Product Return Policy. Items covered by this policy (those products for which Naeem Electronics states "This item cannot be returned for a replacement or refund if opened") cannot be returned to Naeem Electronics.
 

Services and Extended Warranties Return Policy
 

  • Return for refund within: 07 days
  • Return for replacement within: non-replaceable


This is our Services and Extended Warranties Return Policy. Items covered by this policy (those products for which Naeem Electronics states "This service or extended warranty can only be returned for a refund within 07 days if the service or warranty has not been used or redeemed.") can be returned if the service or warranty has not been used or redeemed. A return must be initiated by Naeem Electronics within 07 days of the invoice date for this policy to apply.

 

 

Additional Return Information
 

Combo, Bundle and Kit Specials


Combo, Bundle, and Kit Specials include two or more items that must be purchased together in order to receive a discount.


Items sold as part of a Combo, Bundle or Kit may be returned individually for replacement within the applicable Naeem Electronics Return Policy Period for that individual item.

If an individual Combo, Bundle or Kit item is returned for a refund, the applicable discount will be voided, and the discounted amount will be deducted from the amount of the refund. If your combo/bundle/kit discount amount is greater than the individual unit price of the item you wish to return, then the item cannot be returned for a refund; you will need to return all items in the combo/bundle/kit in order to receive a refund.
- For example: if your combo/bundle/kit discount was Rs. 500, and you return one of the items for a refund, the Rs. 500 will be deducted from your refund amount.
 

Manufacturer Promotional Items and Naeem Electronics Gifts


Manufacturers may offer free promotional items with their products. To receive a full refund on a purchase that offers promotional items all items must be returned. The cost of any promotional items not returned will be deducted from the refund total.


Naeem Electronics may also offer gifts to valued customers for their continued support as well as for special giveaways. These gifts are not part of any purchase value and therefore do not have to be returned.


Out-of-Stock (Back-Order) Items


If Naeem Electronics no longer carries an item that is sent in for replacement, or if that item is simply out of stock, Naeem Electronics will issue you a refund. If the item is returned within 05 days of the original invoice date, a full refund will be issued. If the item was returned beyond 05 days of the original invoice date, a refund at the current market value of the product will be issued. A current-market-value refund may not exceed the original invoice price.


Quantity Purchases


While Naeem Electronics is more than happy to fill your order for a quantity of ten (10) or more of any given item in our inventory on a single purchase order, please understand that an order of that size, once purchase is completed, is automatically non-refundable. All other specific conditions related to the ordered item still apply, including any and all stipulations relative to any available replacement return policies. Please contact Customer Service with any questions you may have.